Currently we deliver to limited pincodes only. Please check the availability on the above pincode checker before placing the order. The delivery timelines depend on the pincode and will be communicated to you once the order is placed.
We aim to dispatch the products within 24-48 business hours of receiving an order.
We have always upheld the highest design and manufacturing standards. Most of our products are covered under our warranty policy.
In case you encounter any issue while using our product, we recommend that you look up the product warranty details you would have received upon registering your product online to understand if and how you can claim warranty.
In the unlikely event of product failure, we are be happy to have it replaced or repaired.
The product comes with a 1 Year Warranty against any manufacturing defect under normal household conditions.
Installation, Transit damage protection and Warranty for this product is valid only in Bangalore, Hyderabad, Mumbai, Delhi NCR, Chennai and Kolkata.
Product can be delivered at the other locations but installation support cannot be given.
Products installed other that Duroflex installation partners will not be eligible for brand warranty.
Customers are requested to open the products as soon as they receive them. Transportation damages to be communicated on the same day of the receipt of the product.
All Duroflex products are certified for ISO 9001-2015 quality standards.
The bed has successfully passed European Norm 1725 test standard.
Our bed is tested to support 120 kg on each side for simulated usage cycles of 10 years.